Keep stock up to date without leaving the conversation

A delivery and a stock count need different updates

Use an addition when you receive new units. If a cap has 8 units and a delivery brings 12 more, adding 12 gives you 20. Setting the quantity to 12 would replace the existing total.

Use an absolute correction when a physical count shows what is actually available. If the shelf contains 12 sellable units, set the count to 12 after checking outstanding movements and the correct inventory location.

Make the target unambiguous

Identify the exact SKU or product variant. Sizes and colors can have different stock levels even when they share a product title. For stores with several stock locations, make the location part of the workflow.

• Identify the item and variant before changing stock.
• Specify ‘add’, ‘subtract’ or ‘set’ instead of ‘update’ alone.
• Check the resulting quantity against your intended change.
• Review backorders and stock tracking settings in your platform.

Start with a stock workflow you can verify

A good first workflow is a small restock for one product. Confirm the existing count, make the change and verify the result in your platform admin.

StoreBot is accepting early-access requests. Ask about your product types, locations and messaging channel in a demo before relying on a specific inventory workflow. Chat-based updates do not replace physical counts or a warehouse management system.