Privacy Policy

1. Information We Collect

We collect the following information when you use StoreBot:

• Account information — your email address and name when you sign up
• Store credentials — API keys or tokens you provide to connect your store, stored encrypted
• Messaging data — your Telegram or WhatsApp contact details to link your account
• Usage data — commands sent, actions taken, and timestamps for auditing and support

2. How We Use Your Information

We use your information to:

• Provide and operate the StoreBot service
• Execute commands on your store on your behalf
• Send service-related notifications and updates
• Respond to support requests
• Improve the reliability and performance of the Service

We do not sell your personal data to third parties.

3. Store Credentials

Your store API credentials are encrypted at rest and in transit. They are only used to execute the commands you send via chat. They are never logged in plaintext or shared with third parties.

4. Third-Party Services

StoreBot integrates with the following third-party platforms to provide the Service:

• Shopify and WooCommerce — to execute store commands
• Telegram and WhatsApp — to receive and respond to your messages
• Vercel — for hosting and analytics

Each of these services has its own privacy policy governing their use of your data.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, email us at hello@thestorebot.com.

7. Security

We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the site. Continued use of the Service after changes are posted constitutes acceptance.

9. Contact

For privacy-related questions, contact us at hello@thestorebot.com.