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Terms of Service

Last updated: June 2025

1. Acceptance of Terms

By accessing or using StoreBot ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

StoreBot provides a messaging-based interface that allows e-commerce store owners to manage their Shopify and WooCommerce stores via Telegram and WhatsApp. The Service is provided as-is and may be modified or discontinued at any time.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss resulting from unauthorised access to your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit harmful, offensive, or unauthorised content
  • Attempt to gain unauthorised access to other systems
  • Interfere with or disrupt the integrity of the Service

5. Store Credentials

To connect your store, you provide API credentials which we encrypt and store securely. By doing so, you authorise StoreBot to make changes to your store on your behalf when you issue commands via chat. You remain fully responsible for all changes made through the Service.

6. Billing and Cancellation

Paid plans are billed monthly or annually as selected. You may cancel at any time. Monthly cancellations take effect at the end of the current billing period. Annual plans are non-refundable but will not renew upon cancellation.

7. Limitation of Liability

To the maximum extent permitted by law, StoreBot and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including any unintended changes made to your store via chat commands.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

9. Contact

For questions about these Terms, contact us at hello@thestorebot.com.